In order to start capturing and reporting on your Transcription data, you need to install our Salesforce package, which you can request access to directly from our support team.
Package Components & Behavior
The package is written entirely in APEX and adds the following components/behaviors
Component | Type | Behavior |
TrulyTranscription | Custom Object | See Transcription Data Model article for info. |
Task.Truly_Transcription | Custom Lookup Field From Task to TrulyTranscription | Lookup field, expect each Task with a transcription to have this lookup populated. |
Transcription Trigger | APEX Trigger | Creates the TrulyTranscription/Task relationship when a TrulyTranscription is created |