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Troubleshooting contacts created by the iOS app
Troubleshooting contacts created by the iOS app

Concerned about contacts that are created in your iPhone address book?

Erol Toker avatar
Written by Erol Toker
Updated over a week ago

In order for our app to integrate into the native iOS phone system, we have to create one contact for each phone number you're assigned to. If you're a member of several phone menus and have a few different extensions, expect to see the same amount of contacts in your address book.

The Truly iOS application does not create contacts for every call that you make or take. In order to integrate with the native phone app and notify you that the incoming call is indeed from your work number - we have to create these contacts on your device.

If you have any questions or issues, please reach out to the Truly support team at support@truly.co or by clicking your initials in the upper right corner in the desktop app and we'll be happy to assist!

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