All Collections
Troubleshooting 🧰
Mobile
Submitting Mobile App Logs From Android
Submitting Mobile App Logs From Android

Support asking you for mobile app logs?

Ryan Carson avatar
Written by Ryan Carson
Updated over a week ago
  1. Open the Truly mobile app and navigate to the Settings tab, and select 'Email Us'

3. Select your email provider from the popup

4. Send the email, the logs will attach automatically to the email. You can add body to the message if you need the ticket to go to a specific person, otherwise the email will create a ticket in the support queue.


If you have any questions or issues, please reach out to the Truly support team at
support@truly.co or by clicking your initials in the upper right corner in the desktop app and we'll be happy to assist!

Did this answer your question?