All Collections
Troubleshooting 🧰
Click to Call
How to Disable Outreach Click to Dial
How to Disable Outreach Click to Dial

Outreach's dialing extension will interfere with Truly Click to Call and must be disabled to use the two in conjunction.

Erol Toker avatar
Written by Erol Toker
Updated over a week ago
  1. Access the Outreach Platform.

  2. Click the user's initials on the bottom left-hand corner of the navigation sidebar.

  3. On the Settings landing page, click Outreach Everywhere in the menu bar.

  4. On the Outreach Everywhere landing page, make sure the box for Click To Dial Everywhere option under the General section is unchecked.

  5. Click Save.


If you have any questions or issues, please reach out to the Truly support team at support@truly.co or by clicking your initials in the upper right corner in the desktop app and we’ll be happy to assist!


Did this answer your question?