Define Your Coaching Rules

Defining which moments to capture for coaching

Erol Toker avatar
Written by Erol Toker
Updated over a week ago

To automate coaching, you have to know what coaching moments you want to look for. How do you know what these should be?

Depending on the maturity of your sales process and coaching program, you can use several approaches.

Approach

Process Maturity

Effort/Impact

Explanation

Approach #1: Use Your Sales Process

(Recommended)

Medium/High

Medium Effort /

High Impact

Every sales organization has a sales process that defines what the sales stages look like, what the requirements are to enter each stage, and what types of activities are expected of reps.

Most of these rules can easily be translated into Truly.

Approach #2:

Tweak the Defaults

Low

Low Effort /

Low Impact

Truly comes with a set of out-of-the-box rules that you can check out here for inspiration. These will run automatically once Truly is installed to give you a feel for how the software works.

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